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How do I request an item from the Robotic Retrieval System (RRS)?
- When searching in the library catalog, items located in the RRS will be shown with a green “Request RRS” button. Click that link and you will be prompted to log in to your library account. After logging in, confirm that the item is correct (taking special note of the “I need” dropdown for journals/periodicals), check the “I want from” box next to Robotic Retrieval System (RRS) - Ekstrom Library General, and click “submit”.
- Your item should be ready and waiting for you at the Ekstrom Library West Service Desk within 15-20 minutes, but you are also welcome to call us ahead of time at 502.852.6757
502.852.6757 to ensure that the pick has been completed.
- Items can be sent to the Kornhauser Health Science Library using Interlibrary Loan; however, please allow up to 3-4 business days for delivery.